My fish is struggling to swim or discolored, what to do?
My fish is struggling to swim or discolored, what to do?
If you've received a fish and it seems to be struggling or you have concerns over its health. Most often when fish are shipped, they get stressed due to transit. How difficult the transit was will dictate how stressed the fish will arrive. In cases of severe stress, the fish may hang out at the bottom of the tank or be breathing heavy. The fish may lose its color due to the stress but also due to being in a dark box for several days.
What can you do to help your fish recover and acclimate itself to your tank?
Adding extra aeration via an air stone will greatly help your fish recover from traveling and any breathing problems due to low oxygen in bag. You may find your fish swimming around shortly after adding an extra air stone. keep your lights off and let your fish rest. Having the lights on and attempting to engage with your fish as soon as it arrives can extend the stress the fish is under. If it doesn't seem to be an any immediate danger let your fish rest overnight before interacting with it. You'll find your fish much more willing to engage the next day after arriving. You might think about also adding some aquarium salt or stress coat to help calm your fish down from its travels.
If your fish's health seems severely compromised or if it seems to have some permanent damage and you don't think it will make the night, please take as many clear photos of its current condition or damaged areas and email them to doa@coastgemusa.com. It may take a few days for a response as we only process these claims on certain days. But rest assured once you've sent your photos in we will honor your claim no matter how long its been.
Updated on April 22, 2023
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